Business Services
ServiceWorks focus
on assisting employers with their workforce development and staffing needs. ServiceWorks broadcasts job openings
and manages the entire referral process by pre-screening all applicants that are referred to employers.
ServiceWorks will engage in a city-wide strategy to partner with service businesses. These business include
companies of all sizes, hotels, conventions, tourism related businesses, restaurants, retail, and a variety of customer service
operations. The primary objective of ServiceWorks and these partnerships is to enhance the workforce quality in Chicago. This
will make it easier for businesses to attract, to improve upon and to retain employees. ServiceWorks uses a demand driven
approach to drive the development of its service offerings. It develops innovative strategies and long term solutions to meet
business needs, provides businesses with a pool of qualified candidates for job openings, and serves as the clearing house
to identify qualified candidates through WorkNet Chicago to fill employers' current job openings.
Demand driven
approaches result in a higher level of responsiveness for meeting the workforce needs of businesses. They prepare businesses
to meet current and emerging workforce needs as well as reduce recruitment costs and save staff time.
ServiceWorks staff
consults with each employer to assess workforce development needs. ServiceWorks supports employers who engage in employee
skill training and career path advancement. ServiceWorks staff assist employers in developing a hiring campaign
that includes:
- On-The-Job Training for New Hires
- Customized Training
- Employee Skill Upgrade
Training
- Industry Skill Credential
- Upgrade Training and Career Path Planning
Customized for Each Employer
- Consulting Services
- Employee Training
- Candidate Recruitment
- Workforce Planning
- Business Services
- Strategies for Candidate Recruitment
- Job Descriptions
- Job
Order and Listing
- Candidate Assessment
- Pool of Candidates
- Multiple Job Openings
- City-Wide Access
- Job Seeker Development
Job Seeker Career Path Guidance
ServiceWorks counsels job seekers to enhance employment goals and career opportunities.
- Career Path Exploration
- Resume Development
- Interview Coaching
- Referrals to Skill
Training
- NRF Skill Certification
Job-Seeker Services
Chicago job-seekers benefit from ServiceWorks services as well as employers. Job-seekers
benefit from the employer relationships of ServiceWorks.